Hire me if you want to get people excited about your technology

I write exciting customer stories, white papers, articles, blogs, and video scripts. I take pride in making life easier for your team with a careful process. First drafts are typically pretty close to final. The process? I interview your experts. Develop a detailed outline for your team to bless or refine. Tell your story with clear prose and real-world examples. And take pains to gear the story to your audience: business people or technologists. I love technology and am versed in a wide range of topics: big data and analytics, the Internet of Things, cloud computing, converged and hyperconverged infrastructure, DevOps and CI/CD, networking, mobility, cyber security, physical security, storage, collaboration, and more. My industry experience includes healthcare, enterprise, federal government, state and local government, public safety, service provider, higher ed, and K-12.

Where I've worked

1985 - present Writer and President, Raider Communications, Inc.
Los Gatos, California
  Develop white papers, brochures, data sheets, articles, success stories (more than 1,000), tutorials, Web site content, and other technical communications. Click here for a partial listing of clients and writing samples.
  Gather content by interviewing subject matter experts with technical and business perspectives.
  Manage the review process.
1983 - 1985 Director of Corporate Communications, Atalla Corporation (now part of HP)
San Jose, California
  Developed product documentation, including user manuals, reference manuals, and self-paced training for encryption-based electronic security solutions for financial institutions.
  Developed marketing collateral, including brochures and data sheets.
  Wrote press releases.
  Authored contributed articles and pitched them to industry journals.
  Developed and administered technical training for sales and support personnel.
  Managed advertising programs.
1982 - 1983 Instructional Designer, INPSYCH
Mountain View, California
  Developed user manuals, self-paced training, and reference manuals for client companies.
  Applied the Instructional Systems Design (ISD) method, which involves conducting a thorough top-down task analysis and developing learning goals at the outset of the project.
  Completed more than three dozen manuals for about 20 clients in one year.

Where I went to school

Pomona College, Claremont, California
B.A. in Cognitive Psychology